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Haven Hotel Poole Exterior photoHaven Hotel Poole People photoHaven Hotel Poole Restaurant photo

Haven Hotel, Poole

•
7.5|Very good
Check rooms and rates
From$89 /nightOnly on Our Website-10%
Check-in
02Nov
Check-out
03Nov
Guests
2 Guests
Key details

About the Hotel

161 Banks Road, Poole, BH137QL
-
Close to Shell Bay
Very good
7.5
7.8
/10
3.6
3.8
/5

The 4-star smoke-free Haven Hotel Poole, situated a mere 1.2 km from Brownsea Island Nature Reserve, offers a heated pool as well as a yoga area. The elegant hotel is around 5 minutes' walk from Sandbanks Beach and features a steam room and a sauna.

Location

The hotel lies about 200 metres from Poole Harbour and 4.4 km from Poole Museum and Scaplen's Court Museum and Herb Garden. Studland and Godlingston Heath National Nature Reserve is in close proximity to the Haven Poole, while Sandbanks Ferry bus stop is just 5 minutes' walk away.

Staying at the property, you can also enjoy natural sights such as Alexandra Park, which is 5 km away.

This Poole hotel provides a place to stay approximately 10 minutes by car from the Branksome train station.

Rooms

The bright rooms at Haven Hotel are furnished with a writing desk and feature tea and coffee making facilities. A separate toilet and a shower/bath combination along with hairdryers and towels are included in the allergy-friendly rooms. They also come with en-suite bathrooms. The rooms also offer bright views of the hills.

Eat & Drink

There is a lounge bar onsite. The Point is located next to the Haven and serves British dishes, 30 metres away.

Leisure & Business

You will find a hot tub in the pool area. This accommodation also features conference facilities and a photocopy machine for those arriving on business.

Select your room type

Haven Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Double Room
    2 persons
    295 sq. feet
    1 Double bed
    Bathtub
    Heating
  • Deluxe Double Room
    2 persons
    295 sq. feet
    1 Double bed
    Bathtub
    Heating
  • Double Room Sea View
    2 persons
    230 sq. feet
    1 Double bed
    Bathtub
    Heating
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Haven Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Pet amenities available
  • Housekeeping
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Plunge pool
  • Seasonal outdoor pool
  • Seasonal indoor pool
  • Heated swimming pool
  • Beach access
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Back massage
  • Full body massage
  • Foot massage

Room features

  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Bathtub
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Dining Onsite

Haven Hotel boasts an exquisite dining experience where international cuisine meets stunning seaside views. Guests can indulge in luxurious meals and delightful afternoon teas, all set against the breathtaking backdrop of Poole Bay.
Haven Hotel Poole Restaurant photo

The Point

International fine dining
Ambiance
Elegantly designed with panoramic ocean views, offering both indoor and alfresco dining options.
Key Offerings
Guests can savor a selection of freshly made sandwiches, salads, and an array of hot dishes alongside a delightful high tea at the water's edge.
Reservation
Recommended.
Open for dinner and high tea; hours vary.

Haven Restaurant

Fine dining with an emphasis on seafood
Ambiance
Sophisticated dining area offering striking views over Poole Bay, perfect for a romantic evening or special occasion.
Key Offerings
Featuring exquisite seafood dishes that reflect the local catch, complemented by a carefully curated wine list.
Reservation
Recommended.
Dinner service only; hours may vary.

Location

161 Banks Road, Poole, BH137QL
Map view
Nearby
Sandbanks
1800 ft
Guglielmo Marconi
300 ft
Sandbanks Ferry Terminal
500 ft
South West Coast Path Endmarker
2000 ft
Restaurants
Shell Bay Seafood Restaurant
2500 ft
Ferry Road
Sandbanks Yacht Co
3400 ft
30-32 Panorama Road Sandbanks
Caff Breakfast Kitchen
3100 ft
6 Banks Road
Explore Poole
Explore Poole
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Sandbanks Beach
Sandbanks Beach
14-minute walk
Famous for its golden sands and clear waters, ideal for sunbathing and water sports. Stunning views across Poole Harbour.
Brownsea Island
Brownsea Island
25-minute walk
A beautiful island known for its wildlife and scenic walks. Visit the castle and enjoy guided tours during summer.
Shell Bay
Shell Bay
10-minute walk
A serene beach with gentle waves, perfect for relaxing and picnics. Close proximity to the Sandbanks Ferry.
Discover the local attractions near Haven Hotel
Venture through the notable sites near Haven Hotel Sandbanks that provide unique outdoor experiences for guests looking to explore the local area.
Ideal for sunbathing and naturist leisure: Studland Naturist Beach
Great for scenic walks along the waterfront: Shell Bay
Perfect for peaceful picnics and relaxation: Bramble Bush Bay
Well suited for nature trails and wildlife watching: Brownsea Island
Ideal for outdoor exploration and hiking: Luscombe Valley Nature Reserve
Water Sports
14-minute walk
Various options such as paddleboarding and jet skiing available at Sandbanks Beach. Rentals are easy to find nearby.
Poole Park
4-minute drive
Large park with walking paths, a play area, and boating. Perfect for families and those seeking relaxation.
Shell Bay Seafood Restaurant
Shell Bay Seafood Restaurant
9-minute walk
Offers fresh seafood with a casual dining vibe. Known for its catch of the day and scenic views.
Caff Breakfast Kitchen
Caff Breakfast Kitchen
12-minute walk
A cozy spot for breakfast and brunch. Offers a variety of hearty dishes, including vegetarian options.
Discover dining options near Haven Hotel
Uncover the dining options near Haven Hotel Sandbanks which cater to a variety of tastes and preferences.
Great for casual dining with a view: Haven Hotel
Perfect for fine dining with local flavors: Seaview Restaurant at The Sandbanks
Well suited for seafood and outdoor seating: Sandbanks Yacht Co
Bournemouth Beach
Bournemouth Beach
15-minute drive
A vibrant beach known for its nightlife, activities, and events. Family-friendly with plenty of cafes and bars.
Poole Lighthouse
10-minute drive
Cultural venue hosting live performances, concerts, and exhibitions. Offers programs suitable for all ages.
Getting around
  • City Centre
    Poole 7 min  ·  2.9 mi
  • Airports
    Bournemouth (BOH) 29 min  ·  11.7 mi
    Southampton (SOU) 94 min  ·  38.7 mi
  • Train
    Parkstone Railway Station 7 min  ·  2.8 mi
    Parkstone Train Station 7 min  ·  2.8 mi
  • Bus
    Bus stop 7 min  ·  2.8 mi
Want to see exclusive early booking offers?
See our exclusive rates!
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served at affordable prices.
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Portuguese, Hungarian, Polish
Year renovated:
2009
Number of floors:
4
Number of rooms:
79
Former name
FJB Collection - The Haven

Reviews and Ratings

Feedback about Haven Hotel from previous guests about their experience.
Review score
Based on 5 verified reviews
8.9 /10
Great
100%
Recommend
Cleanliness
7.9/10
Comfort
8.1/10
Facilities
7.5/10
Free Wi-Fi
7.0/10
Location
9.6/10
Staff
8.2/10
Value for money
6.7/10
Guest reviews
based on 5 reviews
8.9/10
based on 2087 reviews
3.5/5
based on 854 reviews
7.5/10
Suzanne from France
Couple
Double Room Sea View
3 nights in November 2025
|
Reviewed: January 25, 2026
9/10

romantic escape by the sea

sea view fresh pastries breakfast buffet
the room included a double room sea view. i could see the sunrise from my balcony each morning. the breakfast buffet offered a range of choices, and i particularly enjoyed the fresh pastries.
0 Helpful
Jessica L from Canada
Couple
Double Room Sea View
3 nights in August 2026
|
Reviewed: November 05, 2025
9.0/10

Relaxing stay

steam sauna professional staff tasty cheese
I enjoyed the hydro pool and steam sauna. The staff showed a professional attitude. They upgraded our room, which I found to be a kind gesture. I particularly enjoyed the continental breakfast. The cheese and ham were tasty.
the room felt a bit far from reception. Navigating the corridors took extra time. I think improving signage might help guests locate their rooms more easily. A clearer layout would be beneficial.
Location
9/10
The hotel's location provides immediate access to a small beach. This makes it easy to enjoy seaside activities. The chain ferry offers a convenient route for exploring nearby areas.
Dining
8/10
The restaurant provides views of the water. This enhances the dining experience. I found that breakfast outside was possible. I was able to enjoy the weather.
Facilities
9/10
The hotel features swimming pools, along with jacuzzi hot tubs. There is also a sauna and steam room. These amenities provide options for relaxation and wellness.
Service
10/10
The staff members showed friendly and helpful attitudes. I found them happy to assist with requests. Their willingness to engage enhances the overall experience.
0 Helpful
|
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Matthew from United Kingdom
Couple
Double Room Sea View
3 nights in June 2026
|
Reviewed: September 12, 2025
9/10
heated pool sea breakfast helpful staff
I enjoyed the heated outside pool and its proximity to the beach. Breakfast next to the sea was a highlight , with beautiful views. The staff were helpful and provided good service.
The menu was the same each night , so it was a little limiting.
0 Helpful
Juliet from United Kingdom
Couple
Double Room Harbour View Balcony
3 nights in June 2026
|
Reviewed: August 18, 2025
8.5/10

Fantastic Hotel with Amazing Views

beautiful double room private balconies sea view air-con
I appreciated the beautiful double sea view room with a balcony. It was fortunate to have a corner room on the second floor, offering a 180-degree view. This included the sea and two private balconies. The bed felt more like a king size, great for taller guests. The air-conditioning worked well, and I found plenty of amenities.
I found ordering drinks on the terrace slow. My food arrived before my wine. There seemed to be only one person working the bar, very busy.
Service
9/10
The staff were very accommodating. I found the cleaning staff friendly. The breakfast had many options, catering to diverse tastes, and the cooked breakfast was tasty!!!
Rooms
8/10
My room had a marvelous view. I really liked that the room was large and well-equipped. The en suite was clean and the bed was comfortable, ensuring a good night's sleep.
0 Helpful
|
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Charlotte from United Kingdom
Couple
Double Room Sea View
3 nights in August 2026
|
Reviewed: August 17, 2025
9.0/10

Excellent coastal hotel

spacious room ample choice direct access
I found the hotel staff very helpful at check-in. The breakfast offered ample choice with a buffet style service. It included many hot options. My room was spacious, moreover, the cleanliness was amazing. I appreciated the direct beach access.
The steam room was closed . This was a minor inconvenience as I had hoped to use it.
Service
9/10
The staff were attentive, especially the lifeguards near the pool. They kindly provided floats for a child to use. I observed friendly interactions among the staff and guests, a cute atmosphere. Assistance with a room change was provided efficiently.
Dining
8/10
Breakfast featured a good selection of options, including both continental and full English choices. The buffet setup was orderly, furthermore, food was replenished regularly. I noticed that the outdoor bar opened at noon, thus allowing enjoyment of cocktails with sea views.
Rooms
10/10
My room included a sizable balcony facing the sea, also, it provided ample seating. The bathroom included a large shower. The room's layout offered comfort, therefore, the space was well-utilized for both relaxation and functionality.
0 Helpful
|
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FAQs
About Haven Hotel
What are the check-in and check-out times at Haven Hotel?
Check-in is at 15:00 and check-out is by 11:00.
What amenities does Haven Hotel offer for guests wanting to exercise?
Guests can enjoy an indoor swimming pool, an outdoor heated pool, and access to a fitness center.
What nearby restaurants can guests find close to Haven Hotel?
Nearby restaurants include Seaview Restaurant at The Sandbanks and Sandbanks Yacht Co, both located within 0.5 mi.
What food and drink options are available on-site at Haven Hotel?
The hotel features The Point restaurant, which specializes in local cuisine, and a stylish lounge bar.
What type of rooms are available at Haven Hotel?
Rooms include bright accommodations with flat-screen TVs, tea/coffee facilities, and some offer scenic views of Purbeck Hills or Brownsea Island.
How far is Haven Hotel from the nearest beach?
Haven Hotel is located just 0.3 mi from Sandbanks Beach.
How far is Haven Hotel from the center of Poole?
The hotel is approximately 3 mi from the center of Poole.
Does Haven Hotel serve breakfast, and if so, what is the cost?
Breakfast is available for an additional charge of £15.
What activities are available for families at Haven Hotel?
Family-friendly amenities include direct beach access and a variety of leisure activities like swimming and water sports.
Is there a bar available at Haven Hotel?
Yes, there is a lounge bar available on-site for guests.

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