What are the check-in and check-out times at Haven Hotel?
Check-in is at 15:00 and check-out is by 11:00.
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Haven Hotel, Poole
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Key details
About the Hotel
161 Banks Road, Poole, BH137QL,
- Close to Shell Bay
Very good
7.5
7.8
3.6
3.8
Situated 4.4 km from the Poole Museum and 16 minutes' walk from Brownsea Island Nature Reserve, the 4-star smoke-free Haven Hotel Poole features 3 spa tubs. Offering a lounge bar and a steam room and a sauna, the elegant hotel is nestled near a boat dock.
Location
The hotel enjoys proximity to Brownsea Island, located a mere 1.1 km away. The Haven Poole places you about 100 metres from Sandbanks Beach.
Guests will also appreciate the vicinity of Poole Harbour, located approximately a 5-minute walk away. Staying at the property, family travellers have access to the award-winning Oceanarium, which is 7 km away.
Rooms
The bright rooms comprise a balcony featuring a flat-screen TV with satellite channels along with climate control. The view of the hills and the luxurious furniture are provided there. Bathrooms include a separate toilet and shower/tub combinations, and such comforts as hairdryers and towels.
Eat & Drink
The stylish bar is also available. The restaurant The Point is only a few steps from Haven Hotel.
Leisure & Business
This Poole hotel features a plunge swimming pool, a hot tub. Guests staying at the accommodation are welcome to join fitness classes at a yoga area. Business travellers will benefit from conference equipment and a photocopy machine available at a meeting room and a conference space on site.
“This hotel enjoys a prime location on the Sandbanks peninsula, offering stunning views and beach access. Wellness facilities complement the comfortable rooms, many featuring sea views and balconies. I particularly appreciate the blend of historical charm with contemporary amenities, setting it apart as a relaxing seaside escape.”
Select your room type
Haven Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Double Room2 persons27 sq. feet1 Double bedBathtubHeatingroom details
- Deluxe Double Room2 persons27 sq. feet1 Double bedBathtubHeatingroom details
- Double Room Sea View2 persons21 sq. feet1 Double bedBathtubHeatingroom details
Show all rooms
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Check-in/ Check-out
Facilities
Haven Hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Golf course
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Housekeeping
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Plunge pool
- Seasonal outdoor pool
- Seasonal indoor pool
- Heated swimming pool
- Beach access
- Sun terrace
- Spa & wellness centre
- Sauna
- Steam room
- Back massage
- Full body massage
- Foot massage
Room features
- Heating
- Terrace
- Garden furniture
- Tea and coffee facilities
Bathroom
- Bathtub
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Room decor
- Carpeted floor
Show more
Dining Onsite
Haven Hotel boasts an exquisite dining experience where international cuisine meets stunning seaside views. Guests can indulge in luxurious meals and delightful afternoon teas, all set against the breathtaking backdrop of Poole Bay.
Location
161 Banks Road, Poole, BH137QL,
Explore Poole
Explore Poole
Sandbanks Beach
14-minute walk
Famous for its golden sands and clear waters, ideal for sunbathing and water sports. Stunning views across Poole Harbour.
Brownsea Island
25-minute walk
A beautiful island known for its wildlife and scenic walks. Visit the castle and enjoy guided tours during summer.
Shell Bay
10-minute walk
A serene beach with gentle waves, perfect for relaxing and picnics. Close proximity to the Sandbanks Ferry.
Discover the local attractions near Haven Hotel
Venture through the notable sites near Haven Hotel Sandbanks that provide unique outdoor experiences for guests looking to explore the local area.
Ideal for sunbathing and naturist leisure: Studland Naturist Beach
Great for scenic walks along the waterfront: Shell Bay
Perfect for peaceful picnics and relaxation: Bramble Bush Bay
Well suited for nature trails and wildlife watching: Brownsea Island
Ideal for outdoor exploration and hiking: Luscombe Valley Nature Reserve
Water Sports
14-minute walk
Various options such as paddleboarding and jet skiing available at Sandbanks Beach. Rentals are easy to find nearby.
Poole Park
4-minute drive
Large park with walking paths, a play area, and boating. Perfect for families and those seeking relaxation.
Shell Bay Seafood Restaurant
9-minute walk
Offers fresh seafood with a casual dining vibe. Known for its catch of the day and scenic views.
Caff Breakfast Kitchen
12-minute walk
A cozy spot for breakfast and brunch. Offers a variety of hearty dishes, including vegetarian options.
Discover dining options near Haven Hotel
Uncover the dining options near Haven Hotel Sandbanks which cater to a variety of tastes and preferences.
Great for casual dining with a view: Haven Hotel
Perfect for fine dining with local flavors: Seaview Restaurant at The Sandbanks
Well suited for seafood and outdoor seating: Sandbanks Yacht Co
Bournemouth Beach
15-minute drive
A vibrant beach known for its nightlife, activities, and events. Family-friendly with plenty of cafes and bars.
Poole Lighthouse
10-minute drive
Cultural venue hosting live performances, concerts, and exhibitions. Offers programs suitable for all ages.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at .
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served at affordable prices.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Portuguese, Hungarian, Polish
Year renovated:
2009
Number of floors:
4
Number of rooms:
79
Former name
FJB Collection - The Haven
Reviews and Ratings
Feedback about Haven Hotel from previous guests about their experience.
Show moreShow less
Pros
Spa facilities
Harbour view
Helpful staff
Ample parking
Cons
Cold pool
Non-functional hot tub
Faulty TV
Brown bath water
Guest reviewsbased on 667 reviews
Suzanne from France
Couple
Double Room Sea View
3 nights in November 2025
|
Reviewed: January 25, 2026
9/10
romantic escape by the sea
sea view fresh pastries breakfast buffet
the room included a double room sea view. i could see the sunrise from my balcony each morning. the breakfast buffet offered a range of choices, and i particularly enjoyed the fresh pastries.
0 Helpful
Jessica L from Canada
Couple
Double Room Sea View
3 nights in August 2025
|
Reviewed: November 05, 2025
9.0/10
Relaxing stay
steam sauna professional staff tasty cheese
I enjoyed the hydro pool and steam sauna. The staff showed a professional attitude. They upgraded our room, which I found to be a kind gesture. I particularly enjoyed the continental breakfast. The cheese and ham were tasty.
the room felt a bit far from reception. Navigating the corridors took extra time. I think improving signage might help guests locate their rooms more easily. A clearer layout would be beneficial.
Location
9/10
The hotel's location provides immediate access to a small beach. This makes it easy to enjoy seaside activities. The chain ferry offers a convenient route for exploring nearby areas.
Dining
8/10
The restaurant provides views of the water. This enhances the dining experience. I found that breakfast outside was possible. I was able to enjoy the weather.
Facilities
9/10
The hotel features swimming pools, along with jacuzzi hot tubs. There is also a sauna and steam room. These amenities provide options for relaxation and wellness.
Service
10/10
The staff members showed friendly and helpful attitudes. I found them happy to assist with requests. Their willingness to engage enhances the overall experience.
0 Helpful
|
Matthew from United Kingdom
Couple
Double Room Sea View
3 nights in June 2025
|
Reviewed: September 12, 2025
9/10
heated pool sea breakfast helpful staff
I enjoyed the heated outside pool and its proximity to the beach. Breakfast next to the sea was a highlight , with beautiful views. The staff were helpful and provided good service.
The menu was the same each night , so it was a little limiting.
0 Helpful
Juliet from United Kingdom
Couple
Double Room Harbour View Balcony
3 nights in June 2025
|
Reviewed: August 18, 2025
8.5/10
Fantastic Hotel with Amazing Views
beautiful double room private balconies sea view air-con
I appreciated the beautiful double sea view room with a balcony. It was fortunate to have a corner room on the second floor, offering a 180-degree view. This included the sea and two private balconies. The bed felt more like a king size, great for taller guests. The air-conditioning worked well, and I found plenty of amenities.
I found ordering drinks on the terrace slow. My food arrived before my wine. There seemed to be only one person working the bar, very busy.
Service
9/10
The staff were very accommodating. I found the cleaning staff friendly. The breakfast had many options, catering to diverse tastes, and the cooked breakfast was tasty!!!
Rooms
8/10
My room had a marvelous view. I really liked that the room was large and well-equipped. The en suite was clean and the bed was comfortable, ensuring a good night's sleep.
0 Helpful
|
Charlotte from United Kingdom
Couple
Double Room Sea View
3 nights in August 2025
|
Reviewed: August 17, 2025
9.0/10
Excellent coastal hotel
spacious room ample choice direct access
I found the hotel staff very helpful at check-in. The breakfast offered ample choice with a buffet style service. It included many hot options. My room was spacious, moreover, the cleanliness was amazing. I appreciated the direct beach access.
The steam room was closed . This was a minor inconvenience as I had hoped to use it.
Service
9/10
The staff were attentive, especially the lifeguards near the pool. They kindly provided floats for a child to use. I observed friendly interactions among the staff and guests, a cute atmosphere. Assistance with a room change was provided efficiently.
Dining
8/10
Breakfast featured a good selection of options, including both continental and full English choices. The buffet setup was orderly, furthermore, food was replenished regularly. I noticed that the outdoor bar opened at noon, thus allowing enjoyment of cocktails with sea views.
Rooms
10/10
My room included a sizable balcony facing the sea, also, it provided ample seating. The bathroom included a large shower. The room's layout offered comfort, therefore, the space was well-utilized for both relaxation and functionality.
0 Helpful
|
Show more reviews
FAQs
About Haven Hotel
What amenities does Haven Hotel offer for guests wanting to exercise?
Guests can enjoy an indoor swimming pool, an outdoor heated pool, and access to a fitness center.
What nearby restaurants can guests find close to Haven Hotel?
Nearby restaurants include Seaview Restaurant at The Sandbanks and Sandbanks Yacht Co, both located within 1 km.
What food and drink options are available on-site at Haven Hotel?
The hotel features The Point restaurant, which specializes in local cuisine, and a stylish lounge bar.
What type of rooms are available at Haven Hotel?
Rooms include bright accommodations with flat-screen TVs, tea/coffee facilities, and some offer scenic views of Purbeck Hills or Brownsea Island.
How far is Haven Hotel from the nearest beach?
Haven Hotel is located just 0.5 km from Sandbanks Beach.
How far is Haven Hotel from the center of Poole?
The hotel is approximately 4 km from the center of Poole.
Does Haven Hotel serve breakfast, and if so, what is the cost?
Breakfast is available for an additional charge of £15.
What activities are available for families at Haven Hotel?
Family-friendly amenities include direct beach access and a variety of leisure activities like swimming and water sports.
Is there a bar available at Haven Hotel?
Yes, there is a lounge bar available on-site for guests.
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